Contact us
We’re here
to help.
Have a question, need advice, or just want to say hello?
Our team is always happy to hear from you. We’ll get back to you as soon as possible.
Email us
We aim to reply within 24 business hours.
Location
Toronto, Ontario
Canada
We are a proudly Canadian brand.
Orders & returns
Flat $6 shipping.
Free over $60.
Help centre
Answers to our most
common questions.
Send us a message
We care about your
experience.
Your satisfaction means everything to us. If you have any questions about our products, ingredients, orders or skincare advice, our team is here to help.
Hours of operation
Monday – Friday: 9AM – 5PM EST
Closed on weekends and holidays.
Kat & Jo is committed to clean, effective, organic skincare and haircare.
No harsh chemicals, fillers or synthetic fragrances.
Crafted in small batches with natural, organic ingredients.
We never test on animals. Only kindness.
Conscious packaging and responsible practices.
Effective formulas inspired by nature and backed by science.