Legal
These Terms and Conditions outline the rules and regulations for using our website, purchasing products, and engaging with us through other channels.
Effective date: August 1, 2024
Welcome to Kat & Jo. By accessing or using our website, you agree to comply with these Terms.
These Terms govern the use of our website and the purchase of any products or services from Kat & Jo (“we”, “our”, “us”). By accessing our website or making a purchase, you agree to these Terms in full. If you disagree with any part of these Terms, please discontinue the use of our website.
You are permitted to use our website for lawful purposes only. You agree not to:
We strive to ensure that all descriptions, images and product details on our website are accurate. However, we do not guarantee that all information is error-free. Colours, textures and ingredients may appear differently due to variations in display settings.
We reserve the right to refuse or cancel any order for any reason, including product unavailability, errors in pricing or product descriptions, or suspected fraudulent activity. In the event that an order is cancelled, we will notify you and issue a refund if payment has already been processed.
All prices listed on our website are in Canadian currency and do not include taxes, shipping fees or duties unless otherwise stated. We accept credit card, Apple Pay and PayPal. Payment must be made in full at the time of order. We use secure third-party payment processors to ensure that your payment information is protected.
We offer shipping to various locations, and the shipping rates will be displayed at checkout. Kat & Jo is not responsible for delays in delivery caused by events outside our control, including customs delays, carrier issues or incorrect shipping information provided by the customer.
Please refer to our Shipping & Returns policy for more details.
All content on the Kat & Jo website, including but not limited to images, text, logos, product descriptions and graphics, is owned by Kat & Jo and protected by applicable intellectual property laws. You may not reproduce, distribute or use any content without our express written consent.
To the fullest extent permitted by law, Kat & Jo will not be liable for any indirect, incidental or consequential damages arising from your use of the website or products purchased from us, including but not limited to loss of data, business interruption or loss of profits.
You agree to indemnify and hold Kat & Jo, its affiliates, employees and agents harmless from any claims, damages, liabilities or expenses arising from your violation of these Terms or your improper use of our website or products.
Your personal information is collected and processed in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your personal data as outlined in the Privacy Policy. If you have questions about how your data is handled, please contact us at KatandJoProducts@gmail.com.
We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting to this page, with an updated effective date. By continuing to use the website after such changes, you agree to the updated Terms.
These Terms are governed by and construed in accordance with the laws of Ontario, Canada, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of our website will be subject to the exclusive jurisdiction of the courts in Ontario, Canada.
If you have any questions or concerns about these Terms, please contact us at:
Kat & Jo Co
Email: KatandJoProducts@gmail.com
No harsh chemicals, fillers or synthetic fragrances.
Made with the highest quality oils and plant extracts.
We never test on animals. Only kindness.
Conscious packaging and responsible practices.
Effective formulas inspired by nature and science.